Terms of Service

1. Agreement to Terms

By accessing or using the Phantom MX website at phantom-mx.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

2. Products and Orders

All Phantom MX products are made to order. By placing an order you agree that:

• Production begins shortly after your order is placed
• Cancellations or changes can only be made before fulfillment begins — contact us immediately at support@phantom-mx.com if you need to make a change
• Product colors may vary slightly from what appears on screen due to monitor settings
• You are responsible for providing an accurate shipping address at checkout

3. Pricing

All prices are listed in USD. We reserve the right to change prices at any time without notice. The price charged is the price displayed at the time of purchase.

4. Shipping

Orders are typically produced and shipped within 2–5 business days. Delivery times vary by location. Free standard shipping is available on orders over $75. We are not responsible for delays caused by carriers or customs. For full shipping details, see our Shipping & Returns page.

5. Returns and Refunds

Because every item is custom-made to order, we do not accept returns or exchanges for change-of-mind purchases. However, if your item arrives damaged, defective, or misprinted, we will replace it at no cost — contact us within 30 days of delivery with a photo of the issue. For full details, see our Shipping & Returns page.

6. Intellectual Property

All content on this website — including designs, graphics, logos, text, and images — is the property of Phantom MX and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without explicit written permission.

7. Prohibited Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Scrape, copy, or reproduce our product listings or designs without permission
• Submit false or fraudulent orders

8. Disclaimer of Warranties

Our website and products are provided "as is." We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our site. We do not guarantee that our site will be error-free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Phantom MX shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the amount you paid for the order in question.

10. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved in the applicable courts of the United States.

11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

12. Contact

Questions about these terms? Contact us at support@phantom-mx.com or through our contact page.